Skip to content
ContextSage

FAQ

Does ContextSage send my documents to a server?

No. On the Free tier, everything runs in your browser tab. Documents are stored in IndexedDB on your device. The only time data leaves your browser is if you:

  • Choose a cloud model (Anthropic, OpenAI, Groq) and enter your own API key, or
  • Enable cloud routing in the bridge gatekeeper policy (disabled by default on Pro/Enterprise)

What is the bridge?

The bridge is a small server you run on your own machine or a private GPU server. It gives the browser access to Ollama (for larger, faster models), a persistent vector database, and Pro embedding models. The bridge is a Pro feature.

Which browsers are supported?

Chrome and Edge (Chromium 113+) for WebLLM inference — WebGPU is required. Firefox and Safari work for BYOK (cloud API key) and bridge modes, but WebLLM won’t load without WebGPU support.

Is my data HIPAA-compliant?

The Free and Pro tiers are not formally HIPAA-certified — they are designed with data sovereignty in mind but do not include a BAA or formal compliance layer.

Enterprise deployments include the HIPAA compliance layer (E-1–E-6), which adds auth + RBAC, tamper-evident audit log, PHI redaction, and an Amazon Bedrock fallback with BAA. Contact us for Enterprise access.

Can I use my own OpenAI / Anthropic key?

Yes — add your key under Settings → API Keys (BYOK mode). Your key goes directly from the browser to the provider. It does not pass through any ContextSage server.

What happens to my data if I cancel Pro?

Your Pro features deactivate at the end of the billing period. Your documents, matters, and chat history are not deleted — they remain in your browser’s IndexedDB and in your bridge’s sqlite-vec database (if you were using the bridge). You keep read access to everything; new document ingestion with Pro embeddings requires resubscribing.